Digital Self Services Manager Jobs In Dubai | du

On May 26, 2023

Full Time
Dubai, United Arab Emirates
Posted 1 year ago
18000 AED / Month

Digital Self Services Manager Jobs In Dubai | du

About the job

Digital Self Service Manager (for UAE Nationals Only)
Purpose of this role : You will be responsible to create, implement, monitor and enhance the digital roadmap in the area of self service on the digital platform with focus on retail and call center deflection to digital.

Requirement

1. You are required to create and maintain the digital services roadmap based on market insights, customer needs and reasons for retail stores visits /call center calls.
2. Create & present the Business Cases for digitization/automation work
3. Create user stories for new initiatives and align with UX/UI design team closely for implementation and delivery
4. Prioritize initiatives based on budget, resources availability and financial indicators
5. Reporting and measuring the performance of the Digitization initiatives implemented
6. You will be responsible for creating online user journey and optimization to improve conversion rates and achieve set KPIs along with ensuring the marketing campaigns are driven to drive adoption

To apply for this job please visit www.linkedin.com.

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Recognize Common Scams

Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
Investment Scams: Offers of high returns with little risk are often fraudulent.

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Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.

Resources

Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
Better Business Bureau (BBB): Provides business ratings and scam tracker.
Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

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