Executive, Customer Relations Management Jobs In Dubai UAE 2023 | Majid Al Futtaim

Executive, Customer Relations Management Jobs In Dubai UAE 2023 | Majid Al Futtaim

For More Top Organization Jobs Click

To support the Customer Journey Service from signing of the Sales and Purchase Agreement to property handover and post-handover

Responsibilities:

• Coordinate with the Data Management team to ensure the integrity of customer data and adherence to transaction and post-transaction processes.
• Anticipates and identifies customers related opportunities and works with management, sales and operations personnel to prioritize those opportunities.
• Escalate any and all concerns to Associate Manager, Customer Relations for resolution including communication with the Client where appropriate.
• Conduct regular customer research and feedback surveys.
• Knows all pertinent project requirements (program, design, up-sell, cross-sell, etc)
• Implement internal process workflows.

Requirements:

• Minimum of 3 years’ Experience in similar field (1 year experience in Real estate preferable)
• Experience in Middle East is an added value