Front Desk Agent Jobs in Dubai UAE 2023 | Ritz-Carlton Careers

  • Full Time
  • Dubai UAE
  • 7500 AED / Month

Ritz-Carlton

Front Desk Agent Jobs in Dubai UAE 2023 | Ritz-Carlton Careers

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Description:

Job: Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges.

Responsibilities:
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Complete designated cashier and closing reports in the computer system.
  • Cash guests’ personal checks and traveler’s checks.
  • Count bank at the beginning and end of shift.
  • Balance and drop receipts according to Accounting specifications.

To apply for this job please visit jobs.marriott.com.

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