Healthcare Jobs In Dubai | Via Medica International Healthcare

On Jul 4, 2023

Full Time
Dubai, United Arab Emirates
Posted 1 year ago
18000 AED / Month

Via Medica International Healthcare

Healthcare Jobs In Dubai | Via Medica International Healthcare

About the job

Answering response center phones in a timely and professional manner.
Determine the clients’ ID and utilize CRM software to ensure you are aware of the client’s critical details, KPI’s and specifics of service delivery and contractual obligations for each client.
Maintain CRM software with each client’s details, including details of last call/event/procedure.
Prepare operational reports and statistical data for the call center to monitor effectiveness and service delivery.
Direct the patients call to the appropriate action center and/or take note of the client’s issues and raise them with the appropriate department during business hours depending on the client’s CRM profile and which department they are interacting with.

Requirement

Order the mobilization of specific response teams or individuals.
Update vendor, contractor, client, and consultant information.
Mediate audio and media conferencing between emergency response teams or individuals.
Update the senior management on significant events.
Make sure all contact and alert SOPs are followed.
Keep meticulous records of all contacts, actions initiated, and all outcomes.
Conduct pre-operational checks to ensure all communications and data recording equipment is working properly. Notify the appropriate support agency if there is an issue.
Take part in practice response and tabletop exercises to ensure MERPs are working as designed and to client KPIs.

To apply for this job please visit hiring.com.pk.

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Recognize Common Scams

Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
Investment Scams: Offers of high returns with little risk are often fraudulent.

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Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.

Resources

Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
Better Business Bureau (BBB): Provides business ratings and scam tracker.
Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

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