Hostess Jobs in Dubai | The First Group

  • Full Time
  • Dubai
  • 25000 AED / Month

The First Group

Hostess Jobs in Dubai | The First Group

Job Responsibilities:

  • Have a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests.
  • Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.
  • Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place.
  • To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.
  • Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.
  • Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel.
  • Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately.
  • Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station.
  • Perform any tasks related to billing according to hotel standards and cashiering policies if required.
  • Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Outlet Manager.
  • Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.
  • Minimum 2 years’ experience working as Hostess in a luxury hotel environment.
  • Experience as Hostess in a high-volume restaurant with highest levels of service.
  • High School qualification or equivalent is preferred.
  • Degree or Higher National Diploma in Hospitality/Hotel/Business Management would be an advantage.
  • Ability to understand guest needs and to deliver superior customer service.
  • Knowledge of bar service procedures and standards would be an advantage.
  • Ability to understand the flow of service and handle multiple tasks effectively is preferred

 

To apply for this job please visit www.ebilos.com.

Beware of fraudsters

Recognize Common Scams

  1. Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
  2. Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
  3. Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
  4. Investment Scams: Offers of high returns with little risk are often fraudulent.

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Protect Your Information

  1. Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
  2. Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
  3. Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

  1. Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
  2. Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
  3. Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

  1. Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
  2. Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

  1. Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
  2. Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
  3. Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.

Resources

  • Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
  • Better Business Bureau (BBB): Provides business ratings and scam tracker.
  • Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

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