MSP IT Service Engineer Team Lead Jobs In Dubai UAE | Purple Rock IT Solutions

  • Full Time
  • Dubai UAE
  • 7500 AED / Month

Purple Rock IT Solutions

MSP IT Service Engineer Team Lead Jobs In Dubai UAE | Purple Rock IT Solutions

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Description:

Purple Rock IT Solutions,, a leading Managed Service Provider (MSP), is seeking an experienced IT Service Engineer Team Lead to join our growing team. The IT Service Engineer Team Lead will be responsible for managing a team of IT Service Engineers and ensuring the delivery of high-quality IT services to our clients. The ideal candidate will have a proven track record of technical excellence, leadership, and customer service, and will be passionate about delivering innovative solutions to complex IT challenges.

Responsibilities:

  • Manage a team of IT Service Engineers, providing guidance, support, and training as needed
  • Develop and maintain strong relationships with clients, acting as a primary point of contact for all IT-related issues and concerns
  • Plan, design, and implement network and infrastructure solutions, ensuring that they are aligned with client needs and requirements
  • Provide system administration support for servers, storage, and virtualization, ensuring that they are maintained to the highest standards
  • Configure, deploy, and manage cloud services such as Microsoft Office 365, Azure, and AWS, ensuring that they are secure and compliant
  • Monitor and maintain system security and compliance, ensuring that clients’ data is protected at all times
  • Collaborate with team members to troubleshoot and resolve technical issues, and to provide guidance and support on complex projects

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 5+ years of experience in IT service delivery, including managing IT services for clients
  • Knowledge of network design and implementation, system administration, cloud services, and security management
  • Strong problem-solving and analytical skills, with the ability to think creatively and innovatively
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, team members, and other stakeholders. Displaying strong inter-personal and communication skills for client satisfaction.

To apply for this job please visit www.linkedin.com.

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Protect Your Information

  1. Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
  2. Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
  3. Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.

Verify Authenticity

  1. Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
  2. Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
  3. Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.

Stay Informed

  1. Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
  2. Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.

What to Do If You’re Targeted

  1. Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
  2. Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
  3. Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.

Resources

  • Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
  • Better Business Bureau (BBB): Provides business ratings and scam tracker.
  • Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.

By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.

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