Onsite Customer Experience Senior Administrator Jobs in Dubai | Majid Al Futtaim

On Nov 22, 2022

Full Time
Dubai
Posted 2 years ago
25000 AED / Month

Majid Al Futtaim

Onsite Customer Experience Senior Administrator Jobs in Dubai | Majid Al Futtaim

Job Responsibilities:

Provide enhanced customer experience for internal and external customers visiting all customer-facing locations
Ensure that TAG show villas, Sales & Experience Center and Customer Relations office are well maintained as per TAG standards on daily basis (cleanliness, climatization, scents…)
Create and continuously enhance the process to meet, greet and welcome customers at different locations
Arrange and handle all logistics for all meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; record meeting minutes; arrange F&B and stationary
Accompany customers throughout their visits, ensuring that their needs are met by providing exceptional customer service / experience
Liaise with IT when technical support is required for screen projections in all customer-facing locations
Conduct daily site inspections of all customers and guests’ locations and liaise with the Operations Team to address any matter that might arise in the different locations
Record, log and report on any property defect that is discovered whilst conducting daily duties
Manage all pantry supply purchase and pantry accessories and equipment based on business requirements
Manage housekeeping staff inside villas in terms of roster, allocation and needs, and the overall housekeeping inside the show village, sales & experience center, TAG site office and all the upcoming mockup’s villas

Job Requirements:

Bachelor’s degree or similar qualification
One – two years of experience in customer facing positions – Real Estate or High-end brands
Good interpersonal skills, especially when dealing with clients and third- party vendors while negotiating price and delivery
Professional and business etiquette expected at all times, in particular when dealing with third-party vendors and clients

To apply for this job please visit www.careerjet.ae.

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