Parts Advisor – Multibrand Jobs in Dubai | Al Futtaim

Al Futtaim

1- Parts Advisor – Multibrand
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Achieve financial objectives by upselling, discount control and promote accessories to meet monthly revenue targets.
  • Enhance customer retention through consultation on customer needs & parts requirements, as per recommended maintenance schedule, to ensure long-term relationship with the customers.
  • Coordinate with the Job controllers and Service Advisors on status of parts, its availability, quotation, order/arrival and ensure timely progress update of Vehicle to customers and to maintain the on-time-delivery commitment.
  • Active compliance to all Standard Operating Procedures, Company policies & Distributor Programs to ensure consistency in the customer experience.
  • Ensure open and closure of sale order/reservations to optimise stock level & revenue & mitigate the risk of financial loss on a daily basis

Job Requirements:

  • Spare parts sales experience in the automotive industry
  • Good sales and customer service experience
  • Knowledge with parts catalogue
  • Good systems knowledge preferably with SAP
  • Possess a good general level of Technical Education, Diploma, Bachelors or Automotive Engineering Degree
  • Minimum of 2-3 years’ experience within spare parts operations, preferably at an automotive parts sales counter, familiarity with safety standards during work for people, machines and material

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