Travel Consultant Jobs in Abu Dhabi | Dnata Careers 2023

On Feb 17, 2023

Full Time
Abu Dhabi, United Arab Emirates
Posted 1 year ago
25000 AED / Month

Emirates Group

Travel Consultant Jobs in Abu Dhabi | Dnata Careers 2023

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Description:

To directly interact with clients and potential clients (whether Retail, Government, Leisure or Corporate) to provide superior customer service and maintain a consistently high quality of travel services to ensure maximum enquiries are converted into sales of Airline tickets and travel related products.

Job Responsibilities:

Provide the highest standard of customer service to all clients using any system made available by the company to ensure error-free itineraries and travel arrangements that maximize customer satisfaction as well as revenues for Dnata Abu Dhabi
To sell Dnata Abu Dhabi products (Air & Non Air) to clients at every opportunity, ensuring maximum sales of auxiliary products to increase revenues.
Make travel related arrangements (reservations, issuing tickets) for clients while ensuring that all relevant airline rules have been complied with and that the product delivered is commensurate with clients expectations.
Inform customers about any mandatory requirements covering their journey such as passport, visa, health requirements as well as other details such as check-in place and time.
Handle refunds, complicated re-issues, MCOs/LPO/FPOs, PTAs, re-calculation of fares based on any change in itinerary and make necessary collections as required.

Job Requirements:

Advanced’ level education or equivalent with a minimum of 2 years front-line travel experience
Standard fares and ticketing certificate from IATA or equivalent
Knowledge of world geography and major carrier networks to facilitate quick itinerary planning.
Previous experience in designing holiday packages.
Interpersonal ability, telephone and customer service skills

To apply for this job please visit www.emiratesgroupcareers.com.

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