Udrive Careers | Customer Service Representative Jobs in Dubai

  • Full Time
  • Dubai, UAE
  • 30000 AED / Month


Udrive Careers | Customer Service Representative Jobs in Dubai

Employer Description
Udrive is UAE’s leading pay-per-minute car-sharing service provider. Udrive began its journey 4 years ago to provide commuters with an innovative self-drive mobility solution to bridge the gap in the transportation industry in the MENAT region

Job Description

  • Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service
  • Responding efficiently and accurately to customers, providing possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information, and pacifying angry clients, as needed.
  • Take ownership of customers’ issues and follow problems through to resolution.
  • Utilizing software, databases, scripts, and tools appropriately.


  • Diploma or University Degree in Business, Communications, and Marketing discipline
  • 2 years of Call centre or customer service experience is preffered
  • Arabic would be a huge plus
  • Tech Savvy (Basic system and software know-how, Helpdesk ticketing system, reporting system, CRM system)

To apply for this job please visit udrive.freshteam.com.

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