1- Airport Services Duty Supervisor
Job: Full Time
Location: Sharjah, UAE
We are recruiting for the role of Airport Services Duty Supervisor in Ground Services based in Sharjah, UAE.
Reporting directly to the Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5-star service Qatar Airways is renowned for.
- Facilitates ramp handling in liaison with all airport staff to expedite departures.
- Airport Services Manager in case of flight disruptions, mis-connections and other passenger related disruptions.
- Manager in implementation of training and remaining sensitive in varying difficult situations at all times.
- Manage and train the ticketing team.
- Relevant College or University qualification.
- Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
- Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
- Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling.