Our client is in a Premium Real estate Company. They are now looking for a Call Center-Reservation Agentto join them.

Roles & Responsibilities:

• Handle many inbound and outbound calls to customers and clients managing room reservations
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy-related answers.