Customer Service Representative Jobs In Dubai | Al Futtaim Group

Description

We are currently looking for competent & performance driven Customer Service Representative to work with our Al Futtaim Logistics business.

Responsibilities

• Ask question and record customer requests without delay
• Collect accurate symptoms of complaints from the customer for quick resolutions
• Empathize and clarify customer requests
• Check and ensure accordance of invoice and work performed.
• Inform customer after work completion and agree pick up time.
• Clear explanation of the job done and invoice and guide to the cashier.
• Promotion of value-added services
• Resolution of Customer concerns at the earliest time and ensures satisfaction.

Requirement

• Technical Diploma or High school graduate would be an ideal fit
• Able to communicate effectively
• Customer service experience will be an added advantage
• UAE National with family book