Hostess Jobs In Abu Dhabi | IHG Hotels & Resorts

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We are looking for a Hostess who will ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. Promotes the desired work culture around the fivewinning ways – Aim higher, Work better together; celebrate the difference, Do the right thing & Show we care

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Responsibilities

• Participate in staff recruitment
• Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member
• Provide input for performance review discussions in line with company guidelines
• Ensure new staff complete their Orientation program on a timely basis
• Assist with the preparation of efficient departmental work schedules
• Coach and counsel staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance

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Requirement

• Demonstrate service attributes in accordance with industry expectations and company standards including:
• Being attentive to guests.
• Accurately and promptly fulfilling guest’s requests.
• Anticipate guest’s needs.
• Maintain a high level of knowledge which affects the guest experience.
• Demonstrating a ‘service’ attitude.

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