ESM - Events and Sports Management
Facility Rental Coordinator Jobs In Dubai | ESM – Events and Sports Management
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Are you a dedicated professional seeking an exciting opportunity? If you have a passion for sports and strong organizational skills, we invite you to explore the role of a Facility Rental Coordinator with us. Your role will play a crucial part in managing and enhancing the rental of our sports facilities, ensuring top-tier customer service and maximizing technological efficiency.
- Maximize and convert sales leads of specialized area
- Deliver high levels of customer service to retain clients
- Ensure customer accounts are up to date in real time on relevant IT systems
- Ensure all electronic booking and sales networks are up to date and stock is visible for sale
- Basic knowledge on all other sales areas to be able to handle all incoming enquiries via web, app and phone.
- Manage facility availability on the ESMplay app and troubleshoot client issues.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Customer service-oriented mindset.
- Knowledge of sports facility operations and regulations.
- Proficiency in computer software and booking systems.
- Financial management skills for handling payments.
- High level IT skills and knowledge of technology
- Knowledge of sorting/filing techniques, records retention policies and schedules to maintain accurate records.
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