Quality Assurance Coordinator Jobs | dnatatravel

1- Quality Assurance Coordinator
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

• Administer customer feedback in the recommended response system and work with the line and customer support departments to ensure timely corrective action is taken on feedback findings. and promote customer satisfaction.
• Conduct process reviews to monitor regularly the existing procedures, study old procedures and suggest improvements, identify system related bottle necks and improve efficiencies where possible. Analyse and review documentation on department procedures and work instructions in the designated teams and ensure all current versions are available to ensure compliance with the requirements of the standard.
• Provide technical and administrative support to the immediate supervisor in areas such as awareness training for new and current staff, collation of customer survey feedback, preparation for audits, meetings and management reviews.

Job Requirements:

• Vocational or Diploma (12+2 or equivalent)
• Engineering.Quality Assurance : MInimum 5+ Years
• Engineering.Quality Assurance : MInimum 5+ Years
• High level of computer literacy – Prior exposure to Quality and / or Health & Safety systems