Team Leader (Supervisor) Jobs In Dubai | Jumeirah Hotels & Resorts

Jumeirah Hotels & Resorts

Team Leader (Supervisor) Jobs In Dubai | Jumeirah Hotels & Resorts

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Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

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Responsibilities
  • Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.
  • Supervises closely and monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures.
  • Monitor customer satisfaction and respond to customer feedback and complaints ensuring JI and MJ procedures for CSI and Compliant Handling are followed.
  • Informs Outlet Manager or Assistant Manager of any complaints, negative feedback from guest after they first try to resolve.

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Requirement
  • Strong communication and interpersonal skills.
  • Prior working experience in all day dining or with high-volume operations.
  • At least 1 year of experience as a Supervisor, Captain, Head Waiter or a Team Leader in a restaurant.
  • Proficient in English and a second language (Russian, German, Arabic or French) would be an added advantage.
  • Food and alcohol handling certifications.

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