Team Leader (Supervisor) Jobs In Dubai | Jumeirah Hotels & Resorts
Jumeirah Hotels & Resorts
Team Leader (Supervisor) Jobs In Dubai | Jumeirah Hotels & Resorts
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Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.
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Responsibilities
- Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.
- Supervises closely and monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures.
- Monitor customer satisfaction and respond to customer feedback and complaints ensuring JI and MJ procedures for CSI and Compliant Handling are followed.
- Informs Outlet Manager or Assistant Manager of any complaints, negative feedback from guest after they first try to resolve.
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Requirement
- Strong communication and interpersonal skills.
- Prior working experience in all day dining or with high-volume operations.
- At least 1 year of experience as a Supervisor, Captain, Head Waiter or a Team Leader in a restaurant.
- Proficient in English and a second language (Russian, German, Arabic or French) would be an added advantage.
- Food and alcohol handling certifications.
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Recognize Common Scams
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- Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
- Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
- Investment Scams: Offers of high returns with little risk are often fraudulent.
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Protect Your Information
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- Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
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Verify Authenticity
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- Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.
Stay Informed
- Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
- Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.
What to Do If You’re Targeted
- Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
- Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
- Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.
Resources
- Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
- Better Business Bureau (BBB): Provides business ratings and scam tracker.
- Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.
By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.
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