Telesales Representative Jobs In Dubai | MMSteelClub
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An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- Contact potential or existing customers to inform them about our future events using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection.
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