Customer Lifecycle Management Sr Analyst Jobs In Dubai | Kavak.com
Kavak.com
Customer Lifecycle Management Sr Analyst Jobs In Dubai | Kavak.com
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KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car.
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Responsibilities
- Customer Database Management & Segmentation: ensure the accuracy of our database information and segment the customer base according to demographics, behavior, and preferences for targeted marketing initiatives.
- Insider Website & CRM Automated Journeys: collaborate with internal teams to develop execute automated journeys within CRM systems to enhance customer experience. Monitor and optimize Insider website for better user engagement and conversion rates.
- CRO (On-site Experiments): conduct on-site experiments to optimize conversion rates and user experience, analyzing data to identify areas for improvement and implement strategies accordingly.
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Requirement
- Bachelor’s degree in Marketing, Business Administration, or related field.
- Proven experience in customer lifecycle management, CRM systems, and database management.
- Proficiency in utilizing WhatsApp Business, CRM automation tools, and analytics platforms.
- Strong analytical skills with the ability to interpret data and make actionable recommendations.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- Prior experience in e-commerce or digital marketing is a plus.
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To apply for this job please visit www.linkedin.com.
Beware of fraudsters
Recognize Common Scams
- Phishing Emails: Fraudsters often send emails that appear to be from legitimate companies, asking for personal information.
- Phone Scams: Scammers may call pretending to be from a government agency or well-known company, demanding money or personal details.
- Online Shopping Scams: Beware of deals that seem too good to be true on unfamiliar websites.
- Investment Scams: Offers of high returns with little risk are often fraudulent.
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Protect Your Information
- Do Not Share Personal Information: Never give out personal, financial, or login information over the phone or online unless you are sure of the recipient’s identity.
- Use Strong Passwords: Create complex passwords and update them regularly. Avoid using the same password for multiple sites.
- Enable Two-Factor Authentication: Adds an extra layer of security to your accounts.
Verify Authenticity
- Check Email Addresses and URLs: Fraudulent emails and websites often have slight discrepancies from the real ones.
- Research Before You Buy: Look up reviews and ratings of websites or sellers before making a purchase.
- Contact Companies Directly: If you receive an unexpected communication, use the contact information on the company’s official website to verify its authenticity.
Stay Informed
- Be Wary of Unsolicited Offers: If something seems out of the blue, it’s worth questioning its legitimacy.
- Educate Yourself: Stay updated on the latest scams by following news and alerts from consumer protection agencies.
What to Do If You’re Targeted
- Report It: Contact local authorities or consumer protection agencies to report the fraud attempt.
- Monitor Your Accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
- Change Your Passwords: If you suspect your information has been compromised, update your passwords immediately.
Resources
- Federal Trade Commission (FTC): Offers resources and a reporting mechanism for scams.
- Better Business Bureau (BBB): Provides business ratings and scam tracker.
- Consumer Financial Protection Bureau (CFPB): Protects consumers from financial fraud.
By staying vigilant and following these precautions, you can significantly reduce your risk of falling victim to fraudsters.
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